Confidential Client-Centred Services and Support

We recognize that your needs, circumstances and choices are unique – and we respect that. When you access services from the Centre, you can rest assured that you will:

• Be treated with dignity and respect
• Receive non-judgmental, empathetic care
• Be free to ask questions and drop in and out of service
• Learn about on- and off-campus support services and resources
• Be fully informed about Centre policies, confidentiality and conditions of service
• Get the information you need to make informed choices about whether to report sexual violence, and how and where to do it – and know that your decision will be respected

Our Approach

Our services are trauma-informed, anti-oppressive, and survivor-centred. In general, this means that we view our clients as experts in their own lives. This means we work in partnership with survivors of sexual violence, taking their lead in supporting them and exploring what sort of information or resolution they may be seeking.

It also means we recognize that sexual violence is linked to power, control, and systems of oppression, and that there are inherent power dynamics with our conversations at the Centre as well as within the University context more generally. We will work to identify and dismantle these power imbalances. We will strive to foster a safe environment where survivors feel empowered and are aware of their rights and their options.

 Should you choose to access the Centre, it is important to know:

• You can share as little or as much as you like
• You will direct the conversation
• You can speak to us without any pressure to make a report
• You decide what support, resources, and reporting options you would like to engage, if any; and
• Your engagement is voluntary, and your consent is respected